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Privacy Policy

Effective Date: 01 Jan, 2026

At Packaging Nova, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, contact us, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:

  • Full name

  • Company name (if applicable)

  • Email address

  • Phone number

  • Shipping or billing information (when required)

  • Packaging project details

  • Artwork, logos, and design files submitted for custom packaging

  • Any information included in quote requests or contact forms

We only collect information that is necessary to provide our services and respond to your inquiries.


How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and quote requests

  • Prepare custom packaging proposals

  • Communicate regarding ongoing projects

  • Process and manage customer orders

  • Provide design assistance and customer support

  • Improve our products and services

  • Maintain internal business records

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.


Quote Requests & Contact Forms

When you submit a quote request or contact form, the information you provide is used solely to evaluate your packaging requirements and communicate with you regarding your project.

Submitting a form does not create a contractual obligation or guarantee acceptance of an order.


Customer Artwork & Design Files

Customers may provide artwork, logos, graphics, trademarks, or other creative assets for use in custom packaging.

You represent that you own or have the legal right to use any materials submitted to Packaging Nova.

We use submitted artwork only for the purpose of preparing proofs, manufacturing approved packaging, and providing related services.


How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


Sharing of Information

Packaging Nova may share information only when necessary to:

  • Complete your order

  • Work with trusted production or shipping partners

  • Comply with applicable laws or legal requests

  • Protect our legal rights or prevent fraud

We do not sell customer information to advertisers or marketing companies.


Third-Party Services

Our website may use trusted third-party providers to support our business operations, including website hosting, email communication, payment processing (when applicable), shipping providers, and analytics services.

These providers only receive information necessary to perform their services and are expected to maintain appropriate security standards.


Cookies

Our website may use cookies and similar technologies to improve website functionality and enhance your browsing experience.

Cookies may help us:

  • Remember user preferences

  • Improve website performance

  • Analyze visitor behavior

  • Maintain website security

Most browsers allow you to disable cookies; however, some website features may not function properly if cookies are disabled.


Data Retention

We retain customer information only as long as necessary to:

  • Provide requested services

  • Maintain business records

  • Meet legal or regulatory requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.


Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of eligible personal information

  • Withdraw consent where applicable

  • Request information about how your data is used

To exercise these rights, please contact us using the information provided below.


Children’s Privacy

Our website and services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take appropriate steps to remove it.


External Links

Our website may contain links to third-party websites for your convenience.

Packaging Nova is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will become effective immediately upon publication on this page unless otherwise stated.

We encourage visitors to review this page periodically.


Contact Us

If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us.

Packaging Nova

Email: Sales@packagingnova.com

Phone: +888-890-9591

We will make reasonable efforts to respond to your inquiry promptly.

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