Effective Date: 01 Jan, 2026
At Packaging Nova, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, contact us, or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide when interacting with our website, including:
Full name
Company name (if applicable)
Email address
Phone number
Shipping or billing information (when required)
Packaging project details
Artwork, logos, and design files submitted for custom packaging
Any information included in quote requests or contact forms
We only collect information that is necessary to provide our services and respond to your inquiries.
The information we collect may be used to:
Respond to inquiries and quote requests
Prepare custom packaging proposals
Communicate regarding ongoing projects
Process and manage customer orders
Provide design assistance and customer support
Improve our products and services
Maintain internal business records
Comply with legal obligations
We do not sell or rent your personal information to third parties.
When you submit a quote request or contact form, the information you provide is used solely to evaluate your packaging requirements and communicate with you regarding your project.
Submitting a form does not create a contractual obligation or guarantee acceptance of an order.
Customers may provide artwork, logos, graphics, trademarks, or other creative assets for use in custom packaging.
You represent that you own or have the legal right to use any materials submitted to Packaging Nova.
We use submitted artwork only for the purpose of preparing proofs, manufacturing approved packaging, and providing related services.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Packaging Nova may share information only when necessary to:
Complete your order
Work with trusted production or shipping partners
Comply with applicable laws or legal requests
Protect our legal rights or prevent fraud
We do not sell customer information to advertisers or marketing companies.
Our website may use trusted third-party providers to support our business operations, including website hosting, email communication, payment processing (when applicable), shipping providers, and analytics services.
These providers only receive information necessary to perform their services and are expected to maintain appropriate security standards.
Our website may use cookies and similar technologies to improve website functionality and enhance your browsing experience.
Cookies may help us:
Remember user preferences
Improve website performance
Analyze visitor behavior
Maintain website security
Most browsers allow you to disable cookies; however, some website features may not function properly if cookies are disabled.
We retain customer information only as long as necessary to:
Provide requested services
Maintain business records
Meet legal or regulatory requirements
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Depending on your location, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of eligible personal information
Withdraw consent where applicable
Request information about how your data is used
To exercise these rights, please contact us using the information provided below.
Our website and services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take appropriate steps to remove it.
Our website may contain links to third-party websites for your convenience.
Packaging Nova is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will become effective immediately upon publication on this page unless otherwise stated.
We encourage visitors to review this page periodically.
If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us.
Packaging Nova
Email: Sales@packagingnova.com
Phone: +888-890-9591
We will make reasonable efforts to respond to your inquiry promptly.