Effective Date: 01 Jan, 2026
Welcome to Packaging Nova. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website, requesting a quote, placing an order, or using our services, you agree to comply with these Terms.
If you do not agree with these Terms, please do not use our website or services.
Packaging Nova specializes in the design, manufacturing, and supply of custom packaging solutions. Every order is manufactured according to the customer’s specifications, including size, material, printing, finishes, and structural design.
Because our products are custom-made, additional terms apply regarding artwork approval, production, cancellations, and returns.
All quote requests submitted through our website are provided for informational purposes only.
Submitting a quote request does not create a purchase agreement or guarantee pricing.
Quotes may vary based on:
Quotes remain valid only for the period specified by Packaging Nova.
An order is considered accepted only after:
We reserve the right to decline or cancel any order before production begins.
Customers are responsible for carefully reviewing all digital proofs before approving production.
Artwork approval confirms that the customer has verified:
Once artwork has been approved and production begins, Packaging Nova is not responsible for errors that were present in the approved proof.
Customers agree to provide accurate information regarding:
Customers are responsible for ensuring all submitted information is accurate before production begins.
Customers represent and warrant that they own or have obtained all necessary rights and permissions to use any logos, trademarks, artwork, graphics, photographs, or other intellectual property submitted to Packaging Nova.
Packaging Nova is not responsible for verifying ownership of submitted materials.
Customers agree to indemnify and hold Packaging Nova harmless against claims arising from unauthorized use of intellectual property provided by the customer.
All prices are subject to change without prior notice until a formal quotation has been accepted.
Pricing may vary depending on:
Taxes, duties, customs fees, or similar charges remain the responsibility of the customer unless otherwise stated.
Estimated production and delivery times are provided in good faith.
Production schedules may vary depending on:
Packaging Nova is not liable for delays caused by circumstances beyond our reasonable control.
Shipping dates are estimated and should not be considered guaranteed delivery dates.
Risk of loss transfers to the customer upon delivery to the shipping carrier unless otherwise agreed.
Customers are responsible for providing accurate shipping information.
Additional charges resulting from incorrect delivery information may apply.
Because every order is custom manufactured, minor variations may occur, including:
These minor manufacturing variations are considered commercially acceptable and do not constitute defects.
Orders may be canceled before artwork approval and before production begins.
Once artwork has been approved and manufacturing has started, cancellations may no longer be possible because materials and production resources have already been committed.
Any cancellation requests will be reviewed on a case-by-case basis.
Custom packaging products are manufactured specifically for each customer and generally cannot be returned due to:
If a verified manufacturing defect or production error occurs, Packaging Nova will review the issue in accordance with our Refund & Returns Policy.
To the maximum extent permitted by applicable law, Packaging Nova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid by the customer for the affected order.
All content published on this website, including text, graphics, images, logos, designs, product descriptions, and other materials, is the property of Packaging Nova or its licensors and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or commercial use is prohibited without prior written permission.
Our website may include links to third-party websites for informational purposes.
Packaging Nova is not responsible for the content, privacy practices, or policies of external websites.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
Packaging Nova reserves the right to update or modify these Terms & Conditions at any time.
Updated versions become effective immediately upon publication unless otherwise stated.
We encourage customers to review these Terms periodically.
Packaging Nova
Email: Sales@packagingnova.com
Phone: +888-890-9591
We will make reasonable efforts to respond to your inquiry promptly.